It's More Than Just Numbers: Leveraging Data Reporting Functionality For Meaningful Metrics (FM06-T)

It's a given in today's data-driven environment how important hard numbers are for driving business decisions. Many request tracking systems, databases, and intranets have built-in reporting features that allow you to extract data and pull slick reports, but are you utilizing them? Combined with some Excel wizardry, data from these systems can be extracted and analyzed, and reveal interesting insights beyond what is out-of-the box. Learn how a research department at a large law firm gathers reporting metrics to demonstrate value and expose pain-points using data from reference tracking tools and Excel, and how you can present data to tell your story.